LCCS Blog

Closed for Regional Bank Holiday

Tue, 08 Jul 2008 14:20:55 GMT

Our office & support department will be closed for a regional Bank Holiday weekend on Saturday 12th July & Monday 14th July. We will however have technical staff "on call" over this weekend so if you have a critical support issue please leave a message and we will endeavour to return your call as soon as possible.

Thanks.

Come see us in Harrogate

Thu, 12 Jun 2008 15:12:24 GMT

LCCS are currently exhibiting at the Speciality & Fine Food Fair in the Yorkshire event Centre, Harrogate. If you're a new or existing customer who would like to see what new developments are available then please come and see us.

The show is open on Sunday 15th & Monday 16th June 2008

More information available here.

Meet the team at Tullynagarn, Co Fermanagh.

Mon, 02 Jun 2008 08:36:54 GMT

We’re now pretty settled in our “home” at Tullynagarn, Co Fermanagh – if you’re visiting the beautiful west coast of Ireland please do come and visit! The move is almost complete - with just some decor issues to resolve (!) and the installation of our new phone system currently underway which should help improve the reliability & call quality when speaking with our support engineers.

We’re always pleased when we have the opportunity to meet Eureka clients in person – however Eureka users really do span the length and breadth of the UK & Ireland, and with the majority of LCCS staff based in our Ireland Office this isn’t always possible. So – here’s a few snapshots you can use to put a “face to the name” and find out a bit more about some of the key LCCS personnel.

We are considering the possibility of running some regional “Eureka Seminars” for Care Pack Subscribers in the next 12 months – do let us know if this is something you would be interested in. And of course we will be in Harrogate in June for the Guild of Fine Food Exhibition and would be really pleased to meet with all our clients and potential clients there.

0845 - Call us more cheaply!

Tue, 01 Apr 2008 16:33:22 GMT

We now have two new telephone numbers which you can use to get in touch with our office or support team. These are a Local Rate 0845 number - and a UK Geographic Number.

0845 257 0829 (Local Rate)

Charged at a standard "local rate". This is the best number to use if you are calling from the UK on a standard land line. Call costs will vary depending on your package but should be around 4p per minute.

028 9099 8450 (Geographic Number)

A normal geographic number (Northern Ireland) - costs will vary depending on your location but this number can be useful if calling from a mobile which includes geographic numbers in a talk plan.

0870 068 7503 (National Rate)

Our original number - calls charged at "national rate" - usually around 8p per minute.

Easter Support Arrangements

Sun, 16 Mar 2008 00:40:36 GMT

Our office will be closed on Friday 21st & Monday 24th March for the Easter bank/public holidays. However we will be operating a voicemail support service for Care Pack Subscribers who have an urgent support issue.

If you have a support incident and require our attention please leave a message on our voicemail system. This will be forwarded automatically to our "on call" team who will endeavour to return your call as quickly as possible.

We will resume normal operation on Tuesday 25th March.

PS - Please note that such out of hours service is outside the terms of our support agreement and is provided on a best endeavour basis only.

Leaving the Corn Sheds ...

Sun, 16 Mar 2008 00:22:35 GMT

After about 18 months in our current premises at "The Corn Sheds" we have outgrown the available space and have now moved a few miles down the road to a new office.

Our new address is :-

LCCS Ltd
4a Tullynagarn
Lisnarick Road
Irvinestown
Co. Fermanagh
BT94 1EY

Telephone & email contact details remain the same :-

National rate	0870 068 7503
Local rate	0845 257 0829
Geographic rate	028 9099 8450
Support email	support@lccs.co.uk

We started the move on Thursday morning and in two days have transported all our Servers, PCs, Scales & Furniture to the new office! This evening all that was left at "The Corn Sheds" was Lee - single handedly manning the Support Line having been reduced to working at the kitchen table once we'd taken away his desk!

LCCS are hiring! We're looking for ...

Sun, 10 Feb 2008 18:02:04 GMT

... enthusiastic, hard-working, and talented people - who have a passion for technology, and the drive and determination to help us continue to deliver great products & service for our Clients.

As part of a small and focused development/support team there is opportunity to get hands-on experience with a variety of technologies - and to work in an environment in which you will be continually learning - and where you can make a significant contribution to some exciting new software applications.

If you're interested or want more information see the formal job descriptions & application procedures here.

Come see us in Glasgow!

Sun, 27 Jan 2008 21:23:00 GMT

LCCS & Bizerba are currently exhibiting at the Speciality & Fine Food Fair / Scotland Food Fair in the S.E.C.C, Glasgow. If you're a new or existing customer who would like to see what new developments are available then please come and see us on Stand D84.

The show is open on Sunday 27th, Monday 28th & Tuesday 29th January 2008

More information available here.

Happy New Year!

Tue, 01 Jan 2008 12:26:12 GMT

Wishing all our clients, suppliers, friends & colleagues a Happy & Prosperous New Year. Looking forward to working with you all on some exciting new projects for 2008 ...

Holiday Support/Office Hours

Mon, 17 Dec 2007 12:02:05 GMT

We will be maintaining support cover for all Care Pack Subscribers over the Christmas & New Year holidays.
Please note that due to the low volume of support calls over the holidays we do operate a smaller staff than usual so please leave a message for us if your call is not answered immediately and we will get back to you as quickly as possible.

The office & support desk will be closed completely on the following UK Bank Holidays.

25th December 2007 - CLOSED

26th December 2007 - CLOSED

1st January 2007 - CLOSED

Wishing you a Happy Christmas & New Year from all the team at LCCS.