LCCS Blog (News & Comment)

Our offices will be closed on Monday 25th May. If you have a critical support issue please send an email to support@lccs.co.uk or leave a voicemail message on our main support line (0845 257 0829) and we will endeavour to return your call as quickly as possible.

Normal business resumes Tuesday 26th May @ 8:30am.

Our offices will be closed on Monday 4th May. If you have a critical support issue please send an email to support@lccs.co.uk or leave a voicemail message on our main support line (0845 257 0829) and we will endeavour to return your call as quickly as possible.

Normal business resumes Tuesday 5th May @ 8:30am.

Our offices will be closed on Friday 10th April & Monday 13th April. If you have a critical support issue please send an email to support@lccs.co.uk or leave a voicemail message on our main support line (0845 257 0829) and we will endeavour to return your call as quickly as possible.

Normal business resumes Tuesday 14th April @ 8:30am.

Our offices will be closed on 17th March 2009 for a bank holiday. If you have a critical support issue please send an email to support or leave a voicemail message on our main support line (0845 257 0829) and we will endeavour to return your call as quickly as possible.

Normal business resumes Wednesday 18th March at 8:30am.

We're pleased to announce that our first update of 2009 has been released. Our CarePack customers can call us now to arrange for a free of charge upgrade.

See our release document for a list of all the new features added and bugs fixed in the latest version of Eureka.
http://www.lccs.co.uk/Release2009Q1.aspx

If you haven't received a printed copy of our newsletter you can read it online here :-
http://www.lccs.co.uk/resources/public/CarePack2009Q1.pdf

.. to all our Clients, Suppliers & Partners. Wishing you all a very Happy Christmas & New Year.

From all the team at LCCS Ltd.

We will be maintaining support cover over the Christmas & New Year holidays as follows. Please note that we do operate a smaller staff than usual due to the low volume of support calls over the holiday period so please leave a message for us or send an email to support@lccs.co.uk if your call is not answered immediately and we will get back to you as quickly as possible.

Wishing you a Happy Christmas & New Year from all the team at LCCS.

Holiday schedule

New support hours

From 1st January 2009 our office/support hours will be changing as follows :-

Monday to Friday 8:30am to 6:00pm
Saturday 9:00am to 5:00pm

Out of hours service

For critical support issues outside of office hours you should leave a message on our voicemail system and/or send an email to support@lccs.co.uk. Out of hours service is provided on a "best endeavour" basis and although not guaranteed we will make every effort to return your call as quickly as possible.

The standard rate of VAT will be changing from 17.5% to 15.0% from 1st December 2008 – reverting to 17.5% on 1st January 2010. Sales of products which are zero-rated or reduced-rated are not affected.

For more information on what you need to do in Eureka please read the following document :-

Eureka VAT Rate Changes

We will be exhibiting again at the FARMA conference this year. If you're going to be at the show please plan and call with us - we hope to be demonstrating several exciting new additions to the Eureka product range.

Monday 10th to Wednesday 12th November 2008. Marriott Hotel, Gosforth Park, Newcastle-upon-Tyne.

You can find more information here: http://www.farma.org.uk

Our office & support department will be closed for a regional Bank Holiday weekend on Saturday 12th July & Monday 14th July. We will however have technical staff "on call" over this weekend so if you have a critical support issue please leave a message and we will endeavour to return your call as soon as possible.

Thanks.